Privacy Policy

Welcome to VisaServicesDubai! Your trust means everything to us, and protecting your privacy is our top priority. We want to ensure that your experience with us is not only seamless but secure. This Privacy Policy explains how we handle your information with care, respect, and confidentiality.

Your Information and How We Use It

When you connect with us, we may collect some personal details like your name, contact information, and documents needed for your immigration process. This could be through phone calls, face-to-face meetings, or online forms. We only collect the information that is necessary to help you with your immigration journey. Your information is used to give you the best service possible and help with your visa or immigration application.

How We Protect Your Data

We understand how important your personal information is, and we take strong steps to protect it. Your information is safe with us, and we never sell, rent, or share your personal details with anyone unless it’s necessary for your immigration process. The only people who will see your information are trusted third parties like government agencies or visa offices that need it to process your application.

Secured Payments

Worried about your payment details? Don’t be. We do not store your credit or debit card details after processing your payment. All transactions are handled securely through our payment processor, ensuring that your financial information stays protected.

Keeping it Confidential

We value your trust, which is why your personal information is kept confidential at every step. The only time we share your data is when it’s essential for your immigration process—such as with visa officers or relevant government agencies. Even then, your details are handled with the highest level of confidentiality.

Clear Refund Policy

We believe in transparency. Once you decide to move forward with our services and sign the agreement, the immigration journey begins. At this stage, our team will have provided you with accurate details and advice. Due to the nature of the immigration process, refunds will not be available once the agreement is signed, even if you decide to withdraw the next day.

Refunds will not be issued under the following circumstances:

  • Failure to pass medical examinations.
  • A criminal record.
  • Insufficient proficiency in the English language.
  • Inability to provide necessary documentation.

Our mission is to provide you with accurate and reliable information, but if the visa office or government determines that you do not qualify due to changes in regulations or misrepresentation, refunds will not be granted. However, in rare cases and under special circumstances, refunds may be considered. These will be processed within 90 working days and are subject to the sole discretion of our legal team.

Your Journey, Our Promise

At VisaServicesDubai Consultant, our commitment to protecting your privacy is as strong as our dedication to helping you succeed. We work tirelessly to ensure that your personal data is handled responsibly and with respect.

For more detailed information, we encourage you to review our retainer agreement, where you’ll find all the necessary terms and conditions outlined clearly.